Landmark London deparment store Harrods has selected Retail-J for a huge upgrade of its electronic point of sale systems. The first phase of the project will involve upgrading the retailer's six outlets at Heathrow and Gatwick airports.

Harrods will then begin the implementation at its Knightsbridge store, which has nearly 1,000 tills, after its July sale. Harrods IT Director David Llamas said the flexibility to make changes to the EPoS system more quickly will be a key benefit. "For the first time, we will have an environment of our own that we can support and develop. This gives us new opportunities for innovation," he said.

Harrods aims to generate cross- and up-selling opportunities by delivering promotions on the EPoS systems more efficiently, as well as providing added mobile marketing and sales services.

"In terms of in-store operations, it means a reassessment of the role or function of tills," said Llamas. "PoS becomes a new platform, not only a till. This platform will allow us to become a much more integrated business and put in place much better controls across all business functions, such as for inventory, security and staff productivity."

Retail-J's growing legion of 27 high street retailers includes B&Q, Bhs, Matalan, Monsoon Accessorize and Vodafone.


About Retail-J
Retail-J was formed in 2000 by a team of leading retail systems architects to develop a modern, integrated and network-centric suite of in-store and central applications for medium and large-size retailers. Using the Java 2 Enterprise Edition open platform and standards, the Retail-J system offers true on-line retailing, greater functionality and resilience, giving retailers lower cost of ownership, flexibility and choice. Retail-J software is distributed in the UK, Europe and North America through a network of specialised dealers. For more information about Retail-J, readers can visit the company’s web site at www.Retail-J.com.

Interviews, photography and further information are available from Tony Hammond.

Retail-J
Tel: 01992 538074
tony.hammond@Retail-J.com

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